General Questions


When does the SynchroniCity Open Call begin and end?

It opens on the 1st June at 17:00 CEST (Brussels time) and closes on the 30th September 2018 at 17:00 CEST (Brussels time)

Where can I find more details about the Open Call, e.g. evaluation criteria, themes and challenges, etc?

All the detailed information will be published on the website at the open of the Open Call, on the 1st June at 17:00 CEST (Brussels time). Before this date, you can obtain information by subscribing to our newsletter or visiting our events sections on our website.

What is the total budget available for projects?

The total budget available is EUR 3 million. We expect to fund between 10-25 projects.

Is there a limit to the number applications I can submit?

There is no limit to the number of applications. However, only one application per SME/Pilot Group will be funded. In case two or more projects will be selected for the same SME/Pilot Group, then the one with the higher score will be funded. In case of the same score among two/more projects, then this will be agreed with the SynchroniCity Open Call Evaluation Committee.

Must the pilot last 6 months in every city?

The pilot should be carried out simultaneously in all cities within the 6 month period (between Feb – Sep 2019). However, some of these pilot cities will be better supported than others and therefore, inevitably, they will have different speeds of development.

How long should a pilot period be?

The piloting period within these 6 months could vary from one city to the other. However, pilots must guarantee that they prove the replicability, interoperability and reusability of their solution, independently on how long they test in on in each of the cities. Ideally the pilots should happen at the same time, but this is not a strict requirement due to the fact that the estimated pilot period can vary between the cities.

Note that the pilots may extend beyond the 6 months at any time, with separate funding, as long as reporting follows the SynchroniCity requirements.


Who can apply?

IoT enabled SMEs or start-upsthat have already demonstrated their solution in a relevant environment. Note that SMEs and start-ups can apply alone or in a Pilot Group (Consortium). Cities and large businesses can apply in a Pilot Group led by an SME/start-up that can provide an IoT data-enabled application or a full stack solution.

Only SMEs, cities and large businesses legally established in an EU-28 or from a H2020 associated countries are eligible for funding.

What type of SME is the SynchroniCity Open Call targeting?

Synchronicity is looking for innovative firms – based in the EU-28 or in countries associated to Horizon 2020. SMEs must be matured and have already tested their solutions in a relevant environment. Additionally, they must have potential to develop, grow and have a European or international impact.

Can I apply as a single entity?

Yes, if you are an SME and you can provide a mature IoT data-enabled application or a full stack solution (infrastructure + middleware + application). Note that only SMEs established in the EU or a country associated to Horizon 2020 are eligible for funding.

I am an SME providing IoT infrastructure, can I apply?

Yes, you can apply but only as a member of a Pilot Group.

Is it better to apply as a single entity or as a Pilot Group?

There is no best option. It is up to you to define how the project could be better implemented based on the parameters you will be evaluated for (excellence, impact, feasibility and sustainability). However, evaluators may positively consider the incorporation of a new city in your Pilot Group.

Is it possible for a start-up (without balance sheet) to apply?

Start-ups are not excluded. However, the SynchroniCity Open Call will not fund early-stage ideas. The start-up should show that its product has already been demonstrated in a relevant environment.


What are the Core Open Call Pilot Cities?

Antwerp, Carouge, Eindhoven, Helsinki, Manchester, Milan, Porto, and Santander.

Do I need to engage with Core Pilot Cities during the application phase to submit a proposal?

No, you just need to select in your application which cities you would like to pilot your solution in. Note that you will need to pilot your solution in at least 3 pilot cities. If you are bringing new cities as a member of your pilot group, the city will need to provide you with a letter of support.

Can cities from all over the world apply?

Yes, cities from all over the world can apply in. However, only cities from the EU and H2020 associated countries will be eligible for funding. Note that cities can not apply alone.

Can there be multiple new city applicants from the same country?


Is it possible to pilot in Mexico or in Korea?

The Mexico and Korean cities in our SynchroniCity Consortia are not Open Call Pilot Cities.

However, if applicants have direct contact with these cities in the consortium or other cities in South Korea and Mexico, and they would like to be part of their Pilot Group, then they can participate. However, because these cities are not from EU or H2020 associated countries, the cities will not be eligible to receive funding.


My idea does not fit into any challenge. Can I still apply?

Yes, you can apply for the Open Theme/Challenge. However, you need to be able to demonstrate that the challenge that you are trying to tackle is a real need in all the pilot cities you selected to pilot your project in.

My idea fits into more than one challenge. What do I do?

You have to choose one challenge. Pick the one where you believe your solution has the best potential to scale and generate impacts for your business, for the cities and their citizens.

Can I select more than one theme (e.g. sustainable mobility and environment and wellbeing) because there might be some overlap in themes?

Applicants will need to choose only one theme per application. However, applicants can send several applications (with different thematic areas) but only one will be funded. Applicants should choose the challenge they feel is more relevant. Applications will be selected based on the score and evaluation criteria and not on the theme. The only added condition is that, SynchroniCity will try to get at least one application for every theme as long as they score at least 14/20. And the Open Call challenge will not account for more than 20% of the winning proposals.


Does SynchroniCity offer a pre-proposal check?

The SynchroniCity team will not assess any applications prior to their submission. We are happy to answer general questions about the scope and format of the Open Call via forum, through the helpdesk email if the question is private, or at any of our launch events, online webinars and clinics; but we cannot make any statement about the feasibility or value of a proposal.

Can I submit an application if I’m already receiving funds from another European accelerator program or European project?

Yes. However, the work you plan to carry out as part of your SynchroniCity Open Call Pilot Project cannot receive double funding. Synergies with other sources of funding, including other Horizon 2020 projects, are encouraged as long as the grants are used for complementary not overlapping purposes.

Can I submit documents that are not in English?

Unfortunately, not. We need to be able to assess your application and we cannot manage translations from other languages.


How many experts will review my application?

All applications will be evaluated by three independent experts: one expert will look at the technical aspects of your application, followed by a city perspective and finally from a commercial viability perspective.

Costs, Payment, and legal

Is there a minimum budget to apply for funding?

No. SynchroniCity Open Call considers all proposals requesting a contribution up to €100,000 for single entities; up to €200.000 for Pilot Groups of 2 organisations; up to €300.000 for Pilot Groups of 3 organisations or more.

Will the projects be entirely funded by the Open Call?

The SynchroniCity Open Call will co-fund projects up to 80% of the total individual budget of each project. The remaining 20% will need to be provided by applicants either as in-kind support or by bringing funding to the project. Note that funding to cities and large businesses is limited to €60,000 per project.

Is there a maximum sum for subcontracting?

There isn’t a cap on the subcontracted amount, however subcontracting may cover only a limited part of the activity.  Costs for subcontracting higher than 40% of the project budget, will not be looked at positively by the jury.

Can a university or research unit be linked as a subcontractor?

The open call is not intended for Universities, although they may act as a subcontractor if their activity is justified and makes sense for the solution proposed.


Will I access data from multiple cities from a single entry point?

No, you will access data from each city separately.